Indira Gandhi Eye Hospital and Research Centre
Indira Gandhi Eye Hospital and Research Centre
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The Ophthalmic Assistants are the backbone of the IGEHRC hospitals without whom it would be impossible to run the facilities seamlessly and effectively. They are also the ‘Face’ of the hospitals; as it is the Ophthalmic Assistants who interact with patients from the moment they step into the hospital to the time when they are discharged. It is the Ophthalmic Assistants who guide each patient, with care and compassion, through every step of the treatment.

The Ophthalmic Assistants are local girls, 10+2 Science students, who undergo intensive training with IGEHRC. The hospitals not only provide these girls with employment opportunities but give them a chance to grow and excel professionally in one of the best eye care facilities of North India. They undergo six months of general training and one-and-a-half years of department specific training, according to their aptitude, before being inducted as hospital employees. Their on-the-job department specific training ranges from OPD to glaucoma and vitreous-retina, to operation theatre to refraction to optics, and, most importantly, counselling. It is the counselling that the OAs provide that sets IGEHRC apart from other eye care facilities. The OAs are trained to answer patients’ questions, guide them through the hospital processes, and empathise with them, an aspect that is especially important while dealing with underprivileged and rural patients. Currently, there are 64 Ophthalmic Assistants and 63 Trainee Ophthalmic Assistants manning the two hospitals.

Sushila Khuswaha, OA, OT Department Tissuminisha, OA, Refraction Department Amethi
Shagufta, OA, Medical Records Department